This also spills over to the way we communicate and stay in touch with our private and business customers. We understand and appreciate that time is always in short supply and wasting it would be highly unprofessional. Getting in touch for a carpet cleaning in Ilford is easy, quick and straightforward. We employ a department of knowledgeable and attentive customer consultants who are able to quickly provide customers with the required information and details on pricing, availability, booking procedure etc. We don’t approve of automated phone menus and button pushing, or waiting around for call backs and email relies. Instead we provide personalised customer care service which never misses its mark.
The quickest and easiest way to get in touch with us directly is to give us a call on 020 8077 1347. Like we said there are no automated phone menus or button pushing in order to get to our consultants. Your call is answered by an actual person who will quickly deal with your query. Our office lines are open seven days a week, including bank holidays from 8:30-AM to 7:30-PM. Customers can receive all necessary service booking, pricing and availability information by phone. If requesting a call back please provide a valid phone number and when the best time to call you is.
Alternatively, you can catch up with us online through our easy to navigate booking/query form – submit your questions and we will get back to you shortly with the requested information. You can also place a booking directly by using the query form. Our live chat is also at your disposal – the chat is monitored in real time by our consultants.
Please be advised that when the office gets really busy, we may take a little longer to get back to you with the required service information. Bear with us for the time being and we will offer you a great deal on an excellent service! Thank you for understanding.